About KCC
Fighting For Ohio Homeowners Since 2009
Keathley Claims Consultants was built on a simple idea: homeowners deserve someone in their corner when dealing with insurance companies.
From The Insurance Side To Yours
Ryan Keathley spent the early part of his career working in the insurance industry — on the carrier side. He saw how claims were handled, how adjusters were trained to minimize payouts, and how ordinary homeowners often didn't know what they were entitled to.
What he saw troubled him. Homeowners who'd paid premiums for years would file a claim after a major storm or fire and receive a fraction of what the damage actually cost to repair. Not because their policy didn't cover it — but because they didn't know how to document their claim, didn't know what to ask for, and didn't have anyone advocating for them.
So Ryan switched sides. He became a licensed Ohio public adjuster and founded Keathley Claims Consultants with a mission: to represent homeowners and businesses with the same expertise and knowledge that insurance companies use against them.
Over 15 years later, KCC has helped more than 1,000 Ohio property owners recover over $20 million in insurance settlements — money they were rightfully owed but might never have received without an advocate.
By The Numbers
Credentials
- ✓Licensed Ohio Public Adjuster — License #1367111
- ✓15+ years insurance industry experience
- ✓Former carrier-side claims experience
- ✓Member, National Association of Public Insurance Adjusters
What Is A Public Adjuster?
When you file an insurance claim, your insurance company sends their adjuster to inspect the damage. This person works for the insurance company. Their job — no matter how professional they are — is to assess damage in a way that protects the company's bottom line.
A public adjuster is the opposite. We're licensed by the State of Ohio to represent policyholders — that's you. We inspect your property independently, document every bit of damage, prepare your claim, and negotiate directly with your insurance company on your behalf.
Think of it like hiring a lawyer. You wouldn't go to court without a lawyer if the other side had one. Why would you negotiate your insurance claim without an expert on your side?
Insurance Company's Adjuster
- ❌ Works for the insurance company
- ❌ Paid to minimize claim payouts
- ❌ Focused on what's NOT covered
- ❌ Uses company's pricing database
- ❌ No incentive to find all damage
KCC Public Adjuster
- ✅ Works exclusively for YOU
- ✅ Paid to maximize YOUR settlement
- ✅ Focused on every covered item
- ✅ Independent damage assessment
- ✅ Incentive to find every dollar
Our Process
From first call to final settlement — here's exactly what to expect.
Initial Consultation (Free)
You call or fill out our form. We talk through what happened, what damage you have, and whether a public adjuster makes sense for your situation. No pressure, no sales pitch — just honest advice.
Engage KCC
If you decide to work with us, we sign a representation agreement. You pay nothing upfront. Our fee is a percentage of your final settlement, paid at the end.
Full Property Inspection
We conduct a thorough inspection of your entire property — roof, exterior, interior, foundation, other structures, personal property. We photograph and document every item of damage.
Claim Preparation
We prepare a comprehensive insurance claim package with detailed damage estimates, supporting documentation, and a full scope of work. This is what separates a good claim from a great one.
Negotiation
We submit the claim and handle all communication with your insurance company. We know their tactics and we push back on every lowball offer, every improper depreciation, every denied line item.
Settlement
We negotiate until we reach a fair settlement. When it's done, you get paid — and we take our agreed percentage. You keep everything else.
Schedule A FREE Insurance Claims Consultation
Don't let your insurance company shortchange you. Our expert public adjusters fight to get you the settlement you deserve.